Alcatel-Lucent’s Products, Applications and Services can be optimally packaged to deliver a one-stop-shop solution that meets the very specific needs of enterprises, be it by size of company, user profile within an enterprise or by industry needs. OverviewAlcatel-Lucent Office Communication Solutions is a complete portfolio, flexible enough to handle from minimum of 8 users up to maximum of 236 users per site. This communication solution is available to you through the global offer and allows you to meet your customers' exact demands. It can also be offered through the On Demand Communications offer, for a simple, flexible and predictable price-per-user solution.Customer Welcome Help your SMB customers to improve their customer contact with features like voicemail, greeting messages, automated attendant and OmniTouch Call Center Office applications. Call flow and resource management are optimized thanks to seamless integration with contact management applications. Comfortable & Efficient Desktop Environment 8 Series Extended Edition & Digital 9 Series business phones, offer competitive advantages for each user profile. Intuitive interfaces give easy access to all business telephony features. Alcatel-Lucent PIMphony applications provide full access to all telephony features from a PC, notably to enterprise directories, call logs and voice messages. and internet. It is compatible with contact management applications such as Microsoft® Outlook. On-Site Mobility Inside the enterprise, employees equipped with Alcatel-Lucent DECT phones or Alcatel-Lucent WLAN phones never miss a call while they are away from their desks. These phones give them access to a full range of business telephony services. A wireless LAN infrastructure for voice and data gives employees the freedom to communicate anywhere in the enterprise. Off-Site Mobility With one number service, employees have one single professional phone number to make and receive all their business calls, when on the move. Their cellular phone becomes an extension of the OmniPCX Office communication server and benefits from its telephony facilities. Push Mobile secured application on Extended Communication Server allows employees when outside of the company to retrieve in real time on their mobile their emails, calendar, contacts and tasks. Thanks to Virtual Desktop on PC and Mobile Virtual Desktop on cellular phone or PDA, remote users can access their voicemail and email, calendar and contact database using a simple web-based interface. Collaboration Services Office Communication Solutions is a professional way to collaborate and share information easily. An integrated audio conferencing bridge can connect up to six locations and gives a rapid return on investment compared to outsourced audio-conferencing services. And, with the advanced web and audio conferencing capabilities offered by Alcatel-Lucent OmniTouch My Teamwork Office Edition, webinars are easy to organize, at a cost that compares favourably with service provider offerings. The Alcatel-Lucent Extended Communication Server, with Virtual Desktop, Mobile Virtual Desktop and Outlook Connector, offers intuitive interfaces for easy collaboration, including access to email and voicemail, shared calendars, contacts and documents. Voice Over IP, Networking & Converged Infrastructure Alcatel-Lucent provides high-performance, affordable Ethernet switching equipment. OmniStack 6200 series switches, offer with true plug-and-play connectivity for IP Touch sets while reducing costs through converged voice and data. The Alcatel-Lucent OmniAccess Wireless LAN is a state-of-the-art, cost-effective WLAN infrastructure solution. It allows you to built a unique WiFi network with voice, data and combined IP Touch WLAN handsets. Alcatel-Lucent's IP network solutions include IP private networking and SIP trunking to public carrier networks. SIP trunking allows connection to the Next Generation Network (NGN), driving the transition from TDM to IP communications. Easy to Manage and Future-Proof Alcatel-Lucent solutions have been designed to make evolution easy. Your SMB Customers can add new applications and services whenever the need arises. You can perform installations remotely thanks to the integrated remote administration facilities. With the Alcatel-Lucent OmniVista 4760 management application, multiple sites can be managed from a central point. Through XML Web services, key Alcatel-Lucent Office Communication Solutions features can be exported to external applications, ensuring that you are always able to respond to the unique demands of your customers. The new Alcatel-Lucent Office Communication Solutions comes with a new Office Certification Program, tailored for SMB Channels and different channel partner profiles to drive profitable growth for Alcatel-Lucent Business Partners. |
